Impactful Engagement Journey
From first booklet to power-building commitment — every branch, recovery loop, and outcome.
Start
Action
Decision
Queue
Recovery
Success
Nurture / End
0
Start
Booklet Sent
0
Decision
Outreach Attempt
No Answer
0
Queue
Retry Queue
Reached
0
Action
Conversation #1
Rejoins main path
Still Unreached
0
Nurture
Future Retry / Nurture
Can't Talk Now
0
Queue
Callback Scheduled
Shows
0
Action
Conversation #1
Rejoins main path
No Show
0
Recovery
Callback Recovery
Not Interested Now
0
Nurture
Nurture / Future Relevant Proposition
Do Not Contact
0
End
Closed
Reached
0
Action
Conversation #1
0
Decision
Powerbuilding Experience Proposition
Yes
0
Action
RSVP
0
Decision
Event Confirmation
Cancels
0
Nurture
Next Powerbuilding Experience
No Show
0
Recovery
Event No-Show Recovery
Partial Attendance
0
Recovery
Partial Attendance Follow-Up
Completes Event
0
Decision
Follow-Up Conversation
Scheduled
0
Decision
Conversation Date
Shows
0
Action
Conversation #2
0
Decision
Power-Building Proposition
Yes
0
Decision
Power-Building Commitment
Monthly Commitment
0
Success
Monthly Commitment
0
Success
Power-Building Commitment Active
→ First-Year Journey
Annual Commitment
0
Success
Annual Commitment
0
Success
Power-Building Commitment Active
→ First-Year Journey
Contribution Waiver
0
Success
Power-Building Commitment Active
Not Yet / Not Now
0
Nurture
Nurture
0
Nurture
Continue Relationship
0
Nurture
Future Power-Building Proposition
No
0
End
Bless & Release
No Show
0
Recovery
Conversation Recovery
Not Scheduled
0
Queue
Scheduling Queue
Declines
0
Nurture
Nurture
Maybe / Not Yet
0
Queue
Invitation Follow-Up
No
0
End
Alternate / Nurture
Celebration Milestone Reached
The First-Year Journey
1
Personal Welcome
Success
Power-Building Commitment Active
Action
Relationship Holder Assigned
Decision
Welcome Conversation Proposition
Not Now
0
Nurture
Agree on a Future Opportunity
0
Nurture
Welcome Follow-Up
No
0
Nurture
Respect the Refusal
Not an automatic rejection of the commitment
No Response
0
Recovery
Welcome Follow-Up
0
Recovery
Defined Recovery Attempts
0
Nurture
Unreached
Relationship Calendar continues
Action
Schedule Welcome Conversation
Decision
Welcome Conversation Held
No Show
0
Recovery
Conversation Recovery
Action
Welcome Conversation Completed
2
Welcome Cohort
Decision
Welcome Cohort Proposition
Not Now
0
Nurture
Future Cohort / Revisit
No
0
Nurture
Alternate Path to Organizational Home
Rejoins at Organizational Home Proposition
No Response
0
Recovery
Cohort Follow-Up
0
Nurture
Stay Connected
Action
Cohort Placement
Action
Cohort Begins
Decision
Cohort Attendance
Absent
0
Recovery
Absence Recovery
0
Action
Re-entry
Rejoins cohort
Action
Relationships and Organizing Practice
Action
Substantive Conversation
Action
First Collective Work
Action
Debrief
Action
Graduation
Secondary Track · advances by time, not milestones
Relationship Calendar
Action
Day 0–2: Personal Welcome Outreach
Action
Day 30: Connection Check
Action
Day 90: Organizational Home / Reconnection Check
Decision
Month 6: Six-Month Relationship Conversation Proposition
Yes
0
Action
Six-Month Conversation Held
Re-enters developmental track
Not Now
0
Nurture
Pause / Revisit at Month 9
No
0
Nurture
Respect Pause
No Response
0
Recovery
Recovery Attempts
Action
Month 9: Reconnection / Development Check
Decision
Month 11: Year Reflection Proposition
Yes
0
Action
Year Reflection Conversation
Not Now
0
Nurture
Pause / Follow-Up
No
0
End
Bless & Release
No Response
0
Recovery
Recovery Attempts
Decision
Month 12: Anniversary Recommitment Proposition
Not Now
0
Nurture
Pause / Defined Follow-Up
No
0
End
Bless & Release
No Response
0
Recovery
Defined Recovery Attempts
0
Nurture
Commitment Status Review / Expiration if no valid renewal
No response is not a no. Recurring payments are not auto-cancelled.
3
Organizational Home
Decision
Organizational Home Proposition
Not Now
0
Nurture
Revisit Committee Proposition
No
0
Nurture
Explore a Different Organizational Home or Lighter Participation
No Response
0
Recovery
Committee Follow-Up
0
Nurture
Unplaced / Stay Connected
Decision
Select Organizational Home
Options are not mutually exclusive
Issue Campaign Committee
0
Action
Issue Campaign Committee
Institution-Building Committee
0
Action
Institution-Building Committee
Both / Multiple Committees
0
Action
Both / Multiple Committees
May join more than one
Action
Named Committee Leader
Action
Relational Introduction
Action
First Committee Experience
Action
Handoff Confirmed
4
Responsibility & Reproduction
Action
Committee Participation
Decision
Meaningful Responsibility Proposition
Not Now
0
Nurture
Future Responsibility Proposition
No
0
Nurture
Different Responsibility / Continue Committee Participation
No Response
0
Recovery
Relational Check-In
Action
Preparation / Coaching
Action
Action
Action
Debrief
Action
Responsibility Completed
Decision
Reproduction Proposition
Help the committee grow
Not Now
0
Nurture
Revisit Later
No
0
Nurture
Continue Committee Participation Without Reproduction Responsibility
No Response
0
Recovery
Follow-Up
0
Nurture
Stay Connected
Action
Preparation
Action
Outreach / Invitation / Development Activity
Action
Outcome
Track Progress
0
Nurture
Reproduction Tracking
0
Action
Proposition Accepted
0
Action
Outreach Attempted
0
Action
Someone Invited
0
Action
New Relationship Initiated
0
Action
New Person Connected to the Work
0
Action
New Person Developed
Action
Debrief
Dashed connectors show re-entry between the tracks. The Relationship Calendar advances by elapsed time and continues across the full year even when developmental branches pause or terminate — including for inactive members through the anniversary recommitment.